WEBSITE TERMS AND CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mint's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Mint' or 'us' or 'we' refers to the owner of the website whose registered office is 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE. Our company registration number is 13586070, given at Companies House, Cardiff. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

OUR COPYRIGHT

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

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MINT'S PRIVACY POLICY

Our contact details

September 2021

Name: Holly Hammond

Address: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE.

You can reach us by submitting the form on our Contact page.

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The type of personal information we collect

We currently collect and process the following information:

Page visits that you make on our site.

When you fill out a form on our site:

Your name

Your email address
Your phone number
Your location
Any other personal identifiers, contacts and characteristics you choose to supply in the Comments section of our forms.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To enable us to fulfil services you have requested via our website.
To respond to questions you submit via our website.
To provide our newsletter or other promotions via email that we think will interest you.

We collect this via the submission you make on our website.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via the form on the Contact page.

(b) We have a contractual obligation.

You have the right to remove your consent, and request that we delete your data. Please see the section ‘Your data protection rights’ below.

How we store and process your personal information

Your information is securely stored. It may be stored in data centers located in the United States of America, Ireland, South Korea, Taiwan and Israel.

Processing of your data may take place within the territory of the European Union, Israel or a third country, territory, or one or more specified sectors within that third country, of which, the European Commission has decided that it ensures an adequate level of protection (transfer on the basis of an adequacy decision).

Any transfer to a third country, outside the European Union, that does not ensure an adequate level of protection according to the European Commission, will be undertaken in accordance with the Standard Contractual Clauses (2010/87/EU) set out in Appendix 1 of the Wix Data Processing Agreement (DPA).

Duration

When you have requested our services via this website, we will hold your data for as long as we need to deliver that service, and for a period thereafter to provide you with promotions that we think will interest you. You can unsubscribe from our emails at any time.

Your personal details: we delete clients’ data, including name, email address, services purchased, and other data you supply, after fifteen years’ if there has been no response to our emails.

We delete prospects’ data, including name, email address, and other data you supply, after two years if there has been no response to our emails.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via our Contact page if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us via our Contact page.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

MINT'S COOKIES POLICY

What are cookies?

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

What types of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognise that you’ve created an account and have logged in to that account to access the content.

Marketing cookies

These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognise your username and remember how you customised the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

How can you delete cookies?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.

Contacting us

If you have any questions about this cookie policy or our use of cookies, please contact us.

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MINT'S COMPLAINTS POLICY

If things don't go to plan

We will always try to resolve your problem quickly through regular customer service. If you wish to make a formal complaint, please put this in writing to our Director. On receipt of your letter of complaint, the Director will acknowledge your letter within three working days. We will then carry out a proper investigation, and respond to you with a formal written outcome within 20 working days from the receipt of your written complaint.

Please write to us at:

2nd Floor College House

17 King Edwards Road

Ruislip

London

United Kingdom

HA4 7AE